Keeping Kitchens Running throughout the UK & Ireland

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Our Local Teams

Based locally around the UK, our regional field teams are situated in key locations to deliver our services throughout the UK and Ireland.

Click on the map locations to visit our regional pages.

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Big Ben clock tower in London with a red double-decker bus passing by and a cloudy sky at dusk.

London

A picturesque coastal village with houses on a hillside overlooking the ocean, boats floating on turquoise water, and lush greenery in the foreground under a clear blue sky.

South West

Colorful beach huts on a promenade with a sunset and some clouds in the sky.

South East

Exterior view of the Royal Liverpool Philharmonic Hall with modern architecture, large sign, glass entrance, a paved open area in front, and a clear sky with some clouds. There is a Ferris wheel and historic buildings in the background.

Wales

A modern building with a facade made up of numerous circular panels. The photo is taken during sunset or sunrise, with a sky showing dark clouds and patches of pink and orange hues.

West  Midlands

A historic Gothic-style cathedral with tall spires and large stained glass windows, set against a clear blue sky, with a grassy area and white classical building in the foreground.

East Midlands

City skyline during sunset with modern skyscrapers and shorter buildings in the foreground, green areas and industrial zones in the background, clear sky with gradient colors.

North West

A cityscape with a modern, domed building and a bridge over a river, under a partly cloudy sky during sunset.

North East

Street scene in a city with historic buildings, cars, buses, and pedestrians. There are ornate street lamps and a statue in the foreground. The sky is overcast, and the buildings feature various architectural styles, including a prominent building with arched windows and a statue of a man in front.

Ireland

View of Edinburgh, Scotland at sunset featuring Dugald Stewart monument in the foreground and Edinburgh Castle with Big Ben-style clock tower in the background.

Scotland

We specialise in the service and planned maintenance of all types of Commercial Kitchen equipment, proud to offer local, dependable and transparent service.

Multi award winning and globally accredited - Proud of our quality, we excel in providing our customers with the market leading servicing of their kitchen equipment. We achieve this by investing heavily in the training of our engineers - developing the most comprehensively trained and competent engineers in the industry.

Who We Are

  • Google logo with colorful letters on a white background.
  • Baxter Storey logo with the slogan 'Fuel Your Individuality'
  • NHS logo with white letters on a blue background.
  • Logo for Joe & The Juice featuring a silhouette of a man in a suit with a cup, set against a pink background, with text 'Coffee, Juice and Much More'.
  • The word 'IMPERIAL' written in bold blue letters on a white background.
  • Royal Bank of Canada logo with a blue and yellow lion and globe symbol, alongside the text 'Royal Bank of Canada'
  • Nationwide insurance logo with red emblem and navy blue text
  • The PwC logo in black text on a white background.
  • The Ascot logo with a stylized crown and the word 'ASCOT' beneath it.
  • Bristol Grammar School logo with a shield featuring a blue lion, a golden lion, and black and red symbols, and the school’s name to the right.
  • The word 'LORD'S' written in red text on a white background, with three vertical lines to the left of the word.
  • The image features the logo of CBRE, a commercial real estate services and investment firm.
  • Charterhouse logo with a coat of arms and the word 'CHARTERHOUSE' in maroon text.

Our Services

  • MCFT combines locally delivered service with the resources, technical expertise and support network of an international maintenance provider.

    Our catering and refrigeration engineers are directly employed by MCFT, rather than subcontracted, helping us provide greater consistency, accountability and familiarity across your sites. Wherever possible, customers work with dedicated local technicians who understand their equipment and operating environment.

    We also provide dedicated account management, strong technical and customer service support, SFG20-aligned maintenance and access to IRIS, our online customer portal. This gives you clear visibility of your assets, service activity, maintenance history, costs and compliance documentation.

    Our focus is not simply repairing equipment when it fails. We help customers reduce downtime, manage costs and extend the working life of their assets.

  • MCFT provides complete lifecycle support for commercial catering and refrigeration equipment.

    Our services include:

    • Planned Preventative Maintenance

    • Reactive repairs and emergency callouts

    • Commercial refrigeration maintenance

    • Commercial catering equipment maintenance

    • Asset condition reviews

    • Digital asset management through IRIS

    • Warranty and manufacturer support

    • New equipment supply and installation

    • Equipment recommendations and CAPEX planning

    • Compliance reporting and maintenance documentation

    • Multi-site and national account support

    We maintain equipment from all major manufacturers and can support individual locations, regional estates and large international operations.

  • PPM stands for Planned Preventative Maintenance. It involves inspecting, testing, cleaning and servicing equipment at scheduled intervals, rather than waiting for it to break down.

    A structured PPM programme can help identify developing problems earlier, reduce unexpected failures, improve equipment performance and extend asset life.

    SFG20 is a recognised standard for building and asset maintenance. MCFT uses SFG20-aligned, equipment-specific maintenance schedules to provide a consistent and auditable approach across your estate.

    Completed maintenance activity, service history and supporting documentation can be recorded within IRIS, helping your organisation maintain a clear compliance and audit trail.

  • We support organisations operating commercial kitchens, catering facilities and refrigeration equipment across a wide range of industries.

    These include:

    • Contract catering

    • Business and industry

    • Healthcare

    • Education

    • Hospitality

    • Venues and events

    • Equipment manufacturers

    • Restaurants and quick-service restaurants

    • Retail and multi-site operators

    • Care homes and residential care

    • Public sector and government facilities

    Our maintenance programmes can be adapted around the different operational, compliance and service requirements of each industry.

  • Our pricing is tailored to the individual requirements of each customer rather than based on a one-size-fits-all package.

    The cost of a maintenance agreement may depend on:

    • The number of sites

    • The number and type of assets

    • Equipment age and condition

    • Required PPM frequency

    • Operating hours

    • Response time requirements

    • Geographic coverage

    • Reporting and account management requirements

    • Any out-of-hours or emergency support required

    Following an asset review or site survey, we provide a clear proposal setting out the agreed scope, service levels and costs.

    Reactive repairs, replacement parts, new equipment and installation work can be quoted separately where they are not included within the agreed maintenance package.

  • The process starts with an initial conversation about your sites, equipment, current maintenance arrangements and service requirements.

    Depending on the size and complexity of your estate, we may recommend a site survey or asset review. This allows us to understand the number, type, age and condition of your assets before developing a suitable maintenance proposal.

    Once the service agreement has been confirmed, we will:

    1. Set up your sites and assets within our systems.

    2. Introduce your account management and support contacts.

    3. Allocate appropriate local engineers.

    4. Agree your maintenance schedule and service levels.

    5. Provide access to the IRIS customer portal.

    6. Begin the planned onboarding and maintenance programme.

    Our team will support you throughout the transition from your existing provider.

Frequently Asked Questions