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Keeping kitchens running, without adding more admin

Your teams are expected to deliver consistent food service across client sites, every day. MCFT helps contract caterers keep kitchens running with proactive planned maintenance, fast reactive support and clear asset reporting across every location.

From schools and hospitals to corporate offices, venues and public-sector sites, we support the equipment behind your service — helping reduce downtime, protect client relationships and give your teams confidence on site.

Work With Us

Trusted by Contract Caterers

  • Baxter Storey logo with the tagline 'Fuel Your Individuality'
  • Logo with text 'Founded in 1997' and 'Feeding Independent Minds', featuring the name 'Holroyd Howe' in bold black letters and pink lines above and below.
  • Logo featuring a stylized green pear outline with the letters 'bm' in dark purple.
  • Genuine Dining logo with a pink circle containing a G and the words "Genuine Dining" in pink.
  • Searcys London logo with establishment date 1847 at the top.

"I just want to take this time to thank MCFT for the amazing service and support you have given us here at Charterhouse. Our team is so happy with the fact we log a call, and more than likely we have some attending within 24 hours. The regular team that arrives for jobs, has been welcomed with open arms to the Charterhouse Catering family. It's good to be able to make a direct call for advice, and it is picked up and problem solved instantly. The MCFT team need a round of applause and from all the work completed here. Thank you for making our lives easier and never letting us faulter with our services, keeping the lights and gas on, so to speak."

- Director of Catering - Holroyd Howe

Keeping client kitchens running, without adding more admin

For contract caterers, equipment failure is more than a maintenance issue. It can affect service delivery, client satisfaction, food safety, team productivity and contract performance. When equipment is spread across multiple client sites, visibility and consistency become even harder to manage.

MCFT gives you a structured maintenance partner who can support your sites locally, provide clear reporting centrally and help you move away from reactive firefighting.

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Why MCFT works for contract caterers

  • One supplier across your estate

    We support catering and refrigeration equipment across multiple client sites, reducing supplier complexity and giving your teams one clear route for support.

  • Maintenance that protects service

    Our PPM approach helps reduce unexpected failures, extend asset life and keep kitchens operating reliably.

  • Local technicians, consistent support

    Your sites are supported by locally based MCFT technicians who build knowledge of the equipment, site access requirements and service pressures.

  • Clear reporting for client reviews

    IRIS gives visibility of job status, service history, spend, quotes and asset performance, supporting stronger reporting back to your clients.

  • Support for mobilisations and transitions

    Whether you are taking on a new catering contract or reviewing an existing estate, MCFT can help identify assets, condition, risk and maintenance requirements.

  • Asset lifecycle planning

    We help you understand which assets are worth repairing, which need replacement and where better equipment decisions could reduce long-term cost.

Find out how much you can save

Download our ROI fact sheet, learn how much you can save with proper PPM.

Learn more

Total Contract Catering Support

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Corporate & Workplace Catering

For contract caterers operating in offices, HQs and workplace campuses, service consistency is everything. MCFT helps keep kitchen and refrigeration assets reliable, visible and well managed across client sites.

Key benefits:

  • Reduced service disruption

  • Planned maintenance across catering and refrigeration assets

  • Clear job and spend visibility through IRIS

  • Faster escalation routes

  • Support for client reporting and contract reviews

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Public Sector & Education Catering

For caterers supporting schools, colleges, universities and public sector sites, downtime can quickly affect service delivery. MCFT helps maintain safe, reliable kitchens with planned support, local technicians and clear maintenance evidence.

Key benefits:

  • PPM built around term-time requirements

  • Compliance evidence and service records

  • Dedicated catering and refrigeration technicians

  • Reduced reactive maintenance pressure

  • Easy callout logging and job tracking

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Healthcare & Care Catering

In healthcare and care environments, catering plays a direct role in patient, resident and staff wellbeing. MCFT helps contract caterers keep critical kitchen assets maintained, compliant and operational.

Key benefits:

  • Support for critical food service operations

  • CQC Regulation 15 maintenance evidence

  • Refrigeration and cold storage support

  • Reduced downtime and disruption

  • Dedicated account management and escalation

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Your support network

Our network of locally based technicians are strategically positioned, allowing us to provide a local, fast, dependable and efficient service to our customers.

Our technicians are not only highly trained on all assets, but also familiar with the specific requirements and infrastructure of your site and region. Whether it’s planned maintenance or urgent support, they bring in-depth local knowledge and a local, personal touch to every job.

As a customer of MCFT, you will have a dedicated refrigeration/catering engineer allocated to your site, along with an account manager and key customer service contacts who will work closely with your site to understand the unique needs of your business.

Together, our local teams and centralised support help us deliver reliable service tailored to your business — to ensure your kitchen keeps on running, giving you peace of mind.

"Communication is always excellent - I feel confident that when I arrange an engineer to come onsite the job will be fixed in a timely manner, the engineers I have dealt with have always been knowledgeable, professional and respectful to our site. I have nothing but positives for those engineers who attend.”

- Facilities Manager, Jane Street Europe

Let’s Work Together

Book a free site survey and PPM review for your catering estate.

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