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Ensuring consistency & reduced downtime across estates

MCFT supports multisite foodservice operators with consistent, proactive maintenance across commercial kitchen and refrigeration assets.

Whether you operate high-street stores, QSR locations, bakeries, cafés, grab-and-go sites or national estates, we help reduce downtime, standardise maintenance and give you clear visibility across every location.

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Trusted by Multisite Operators

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 "IRIS portal is really easy to log repair works for any site on our campus. It can be broken down via site, then areas within and supervisors can be given specific access for only their spaces which makes it so much simpler for a large area like ours. It's also a useful tool to see what stage we're on for all jobs whilst keeping track of spend for each asset."

- Facilities Manager - IMPERIAL

Consistency across sites is everything

For multisite operators, a single breakdown can affect sales, customer experience, stock, staff productivity and brand standards. Multiply that across dozens or hundreds of locations, and maintenance quickly becomes a major operational challenge.

MCFT helps you create a consistent, visible and proactive approach across your estate.

A man working on a commercial oven or kitchen equipment, with exposed wiring inside. There are tools and a digital multimeter placed on the counter in front of him.

Why MCFT works for Multisite Operators

  • Consistent standards across every site

    Our SFG20-aligned task lists and documented service process help create a consistent maintenance approach across locations.

  • Local technicians, national coverage

    We combine local site support with central account management, helping operators manage scale without losing responsiveness.

  • Reduced downtime and lost trading

    PPM helps reduce unexpected breakdowns and supports faster decision-making when repairs or replacements are needed.

  • Estate-wide asset visibility

    IRIS gives you a clear view of assets, spend, jobs, quotes, service history and performance across multiple sites.

  • Mobilisation support

    We can support asset tagging, condition reporting and onboarding when taking over a national estate or expanding into new locations.

  • Better lifecycle planning

    Track asset performance over time and make more informed decisions on repair versus replacement.

Book a multisite maintenance review with MCFT.

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Total Multi-site Support

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Quick Service Restaurants

For quick service operators, downtime can quickly affect sales, speed of service and customer experience. MCFT helps keep critical kitchen and refrigeration assets running across multiple sites.

Key benefits:

  • Reduced downtime and lost trading

  • Consistent maintenance standards across sites

  • Local technician support

  • Asset-level reporting through IRIS

  • Faster repair and replacement decisions

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Bakeries, Cafés & High-street

High-street food operators rely on dependable equipment across refrigeration, ovens, warewashing and preparation areas. MCFT helps manage maintenance consistently across growing estates.

Key benefits:

  • Multi-site asset visibility

  • PPM and reactive maintenance support

  • Clear spend tracking by site and asset

  • Planned replacement advice

  • Reduced operational disruption

A worker in a dark navy uniform with a green beanie and gloves is repairing a microwave oven. The microwave's front panel is open, exposing the internal components and wiring. On the countertop, there are screwdrivers, an energy meter, and a cloth. In the background, there are kitchen utensils and a sign with cleaning instructions.

National & Regional Estates

For operators managing large estates, maintenance needs to be consistent, visible and easy to control. MCFT supports national and regional rollouts with local technicians, central account management and IRIS reporting.

Key benefits:

  • National coverage with local support

  • Central reporting across all sites

  • Asset registers and service history

  • Clear escalation routes

  • Support for mobilisation and estate onboarding

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Your support network

Our network of locally based technicians are strategically positioned, allowing us to provide a local, fast, dependable and efficient service to our customers.

Our technicians are not only highly trained on all assets, but also familiar with the specific requirements and infrastructure of your site and region. Whether it’s planned maintenance or urgent support, they bring in-depth local knowledge and a local, personal touch to every job.

As a customer of MCFT, you will have a dedicated refrigeration/catering engineer allocated to your site, along with an account manager and key customer service contacts who will work closely with your site to understand the unique needs of your business.

Together, our local teams and centralised support help us deliver reliable service tailored to your business — to ensure your kitchen keeps on running, giving you peace of mind.

“MCFT is a reliable partner in our business with who we have build a trustful relationship with. Field Technicians constantly follow training and offer efficient solutions that match our requirements in terms of quality – on top of the high level of service offered – the team is sympathetic and easy to work with”.

- Regional Technical Manager - True Refrigeration

Let’s Work Together

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