Healthcare
MCFT are proud to support public and private healthcare sites across the UK and the Globe. We understand the needs of healthcare, and the critical nature of your equipment. Our goal is to provide you with local, dependable support, so you can focus on what matters - providing support and patient care.
Book your free site survey today.
Get in touch with your Sales Team, to arrange for a local BDM to visit your site for a free site survey and PPM quote.
The service that we have been getting from MCFT as a supplier has been very good. Prompt responses to address concerns and a team of hardworking engineers who provide good feedback has also helped us get resolutions quicker.
Imperial College Healthcare NHS Trust | Health and Care Division
Our Customers
Your support network
Our network of locally based technicians are strategically positioned throughout the UK, allowing us to provide a local, fast, dependable and efficient service to our customers.
Our technicians are not only highly trained on all assets, but also familiar with the specific requirements and infrastructure of your site and region. Whether it’s planned maintenance or urgent support, they bring in-depth local knowledge and a local, personal touch to every job.
As a customer of MCFT, you will have a dedicated Refrigeration/ Catering engineer allocated to your site, along with an account manager and key customer service contacts who will work closely with your site to understand the unique needs of your business.
Together, our local teams and centralised support help us deliver reliable service tailored to your business — to ensure your kitchen keeps on running, giving you peace of mind.
Why MCFT
All Assets
No need for multiple contractors, as a customer of MCFT you will have dedicated Catering and Refrigeration technicians for planned and Remedial works.
Local, 24/7
As a contracted customer, we offer you 24/7 support. You will have dedicated locally based technicians, office support team and access to an out-of-hours on call engineer.
Visibility
We give you to tools to manage your entire estate and maintenance activity in one place. Log call-outs, track every job status, asset spend, and contractor performance in real-time.
SFG20
We off a best-in-class approach to regular service visits. We are unique in the industry in demonstrating an equipment-specific task-list based on the international maintenance standard SFG20.
Your Digital Solution
Transparency is at the heart of everything we do, which is why we designed our
customer portal IRIS, to allow our customers to have full transparency on their account, assets and any work carried out.
Whether it’s equipment spread across multiple sites or multiple teams coordinating across locations, our IRIS Portal gives you a clear, asset-by-asset view with impactful data, real-time ETAs and job timelines.
On IRIS you can:
- Support multiple users
- Gain insights
- Raise callouts
- View invoices and approve quotes
- View your key contacts at MCFT
- Manage your assets
- View status of jobs
Your Trusted Supplier
We can be your trusted partner in healthcare facilities support. As an approved supplier to mulitple healthcare providers nationwide, we offer a simple onboarding process that gets you started quickly while we handle the heavy lifting.
Trusted by both private and public healthcare providers, throughout the globe - we are proud to take the pain out of managing their complex estates and critical assets.
Our local engineers, national coverage, and fast response times, ensures that your vital assets stay up and running — supporting the critical nature of patient care.
Find out more.
Interested in MCFT supporting your business? Reach out to our sales team to arrange a free site survey.
