Commerical Kitchen Maintenance
We are focused on keeping your kitchen running smoothly and to keeping you informed in the process.
We offer a 24/7 response to our contracted customers and will mobilise the right person with the requisite skills.
We will build a maintenance programme around your needs and work with you to ensure "best fit" based results.
On our customer portal IRIS, you can raise callouts, assess quotes and manage your assets on any device, anywhere and anytime.
Book your site visit today.
Reach out to our Sales team to arrange for your local BDM to visit your site for a PPM quote.
MCFT are focused on ensuring a job well done, and delivering true value to your organisation - keeping your equipment and operations trading, efficient, effective and compliant.
The secret to minimising breakdowns is to look after your equipment, and the best way to look after your kitchen, keep it running, efficient and compliant is via a proper Planned Preventative Maintenance (PPM) schedule, at MCFT we follow the international SFG20 industry benchmark to ensure all tasks are completed and documented, with comprehensive reports available, to ensure you are aware what works are required, recommended and why.
What is PPM?
Planned Preventative Maintenance (PPM) is a proactive approach to maintaining equipment, ensuring it operates efficiently and reliably. It extends the life of assets, reduces unexpected breakdowns, and minimizes operational disruptions, such as lost sales or increased costs from manual workarounds. Proper PPM can also enhance performance, lower energy bills, and prevent safety risks, aligning with legal requirements like the UK’s PUWER regulations. By investing in qualified technicians and thorough maintenance practices, businesses save significantly in the long run—both financially and reputationally.
Why MCFT?
World-class, reliable, local service.
We will build a maintenance programme around your needs and work with you to ensure "best fit" based results. Our engineers are hired and work in areas local to them, so, your local engineer will effectively become an extension of your catering team, and you will also have a dedicated service desk contact. We offer a 24/7 response to our contracted customers and will always aim to mobilise the right person with the requisite skills.
Standards
We are unique in the industry in demonstrating an equipment-specific task-list based on the international maintenance standard SFG20. Depending on your region and local codes, appropriately regular inspection by suitably qualified personnel may be a mandatory requirement either on all work equipment (eg the UK PUWER Regulations) or on specific items (eg UK Gas Regulations).
Our People
We are specialists in the maintenance of catering and refrigeration equipment for the past 30 years. Around the world, MCFT sets the standard for training with rigorous standards. You can be assured that all MCFT technicians attending calls know their trade, and can explain issues and offer solutions.
Transparent, Industry focused systems
We developed our unique, industry-focused solution to foodservice operations - IRIS, to offer you complete transparency and trust in MCFT. Providing you real-time communication to and from technicians, a platform to simply log break-down calls and view real-time progress (with customer-defined authority levels), view all documents (job records, quotations, invoices) along with MCFT performance and estate insights, view key contacts and contract details.
Our industry partners & suppliers.
We work closely with a range of suppliers, such as: Foster, Rational, Winterhalter, Retigo, True Refrigeration, Falcon, Welbilt, Meiko, Electrolux and many more. Our long standing relationships to our industry parters provide our technicians with training and support, to ensure we are looking after your equipment, managing your warranties - not only to SFG20 standards, but as per manufacturers standards.
Trusted by Global Brands
We are an international trusted partner, working with some of the largest and most prestigious companies and venues across the globe. We focus on customers who demand and recognise high performance.
Hear from our customers
Jane Street - Europe
"Communication is always excellent - we receive an email (or call) in good time arranging a date and time that the engineer can come, we are told in good time if there is going to be any delays and we get follow-up reports on the works taken place in a timely manner. I feel confident that when I arrange an engineer to come onsite the job will be fixed in a timely manner, the engineers i have dealt with have always been knowledgeable, professional and respectful to our site (cleaning any mess / keeping noise/disruption to a minimum). Our PPM visit was a success - we had a number of engineers onsite to complete the work in one day (at our request) and again, i have nothing but positives for those engineers who attended. they respected our site and followed the rules imposed by our security."
Imperial College Healthcare NHS Trust
"The service that we have been getting from MCFT as a supplier has been very good. Prompt responses to address concerns and a team of hardworking engineers who provide good feedback has also helped us get resolutions quicker. Hoping to work together even more efficiently!"
Durham Cricket Club
"We started working withy MCFT around 2 years ago as we needed a kitchen maintenance company to come on board that we could feel like they are part of the business rather than just a 3rd party supplier and we have that with MCFT. The IRIS system is very simple to use to log jobs, manage assets and review quotes. All the engineers that visit site are all great and keep us up to speed on there arrival time and their progress on any jobs"
TRUE Refrigeration
“MCFT is a reliable partner in our business with who we have build a trustful relationship with. Field Technicians constantly follow training and offer efficient solutions that match our requirements in terms of quality – on top of the high level of service offered – the team is sympathetic and easy to work with”.
Paul Hamlyn Foundation
"The technician who came to service our fridges, yesterday, was, without doubt the most professional, thorough and personable technician we have every had. We cannot thank and praise him highly enough. He talked us through every stage of what he was doing and why etc. Please pass on our genuine thanks to him"
Register today.
Interested in becoming an MCFT customer? Reach out to our Sales team today to find out more.
Our Teams
Meet our local teams. From our teams based in our head office to our locally based teams field teams, our industry knowledge and expertise is world-class, we are focused on providing you with the highest standards possible, passionate about being the very best in this industry. We belive there is no better value service, anywhere. We are proud to set the standard for training with our rigorous standards - you can be assured that all MCFT technicians attending calls know their trade, and can explain issues and offer solutions.
Meet your local Business Development Managers
Rob Sousa
Business Development Manager
London & South
Louise Pinder
Business Development Manager
North East
Reach out to your local BDM
Contact your local BDM today, to arrange a site visit.
Meet our local engineers
Contact Us
Interested in finding out more about how a PPM schedule can support your business - contact our sales team via the button below to discuss your requirements further.
