IRIS Customer Portal

Giving you full visibility and understanding, not more admin

Logo of ORCA with a pink circle made of stylized camera shutter blades and the text 'IRIS Powered by ORCA'.

Effective kitchen operations rely on more than reactive support; they rely on having clear visibility of your assets, maintenance activity, and operational performance. That’s why we developed IRIS, MCFT’s digital asset management platform built specifically for the foodservice industry.

IRIS gives customers a centralised platform to manage and monitor their equipment estate in real time. From logging reactive callouts and planned maintenance requests to viewing job histories, quotations, invoices, compliance documents, and part ETAs, everything is accessible in one place, helping simplify day-to-day asset management.

Designed around commercial kitchen environments, IRIS provides greater transparency, faster communication, and improved operational oversight. Whether managing a single combi-oven or a multi-site estate, the platform helps businesses track equipment performance, reduce downtime, and make more informed decisions around their assets and maintenance activity.

How can IRIS help?

  • Simple asset management

    IRIS allows you to get the best out of your asset data. Quickly review asset spend and compare against your CapEx and Maintenance budgets. Request Equipment Replacement Quotes and export data into various file formats.

  • Built with estates in mind

    IRIS is able to work with estates of thousands of assets and allows you to review and gain insights in a heartbeat.

  • Mobile by design

    IRIS works well on both desktop and mobile devices. Whether you are looking to run a complex management report or if you are looking to raise a callout in a busy kitchen, IRIS will support you in achieving your objectives.

  • Transparency

    Our Journey Timeline keeps you up to date on job progress. From the moment you raise a reactive job, you can see where the job is in its workflow.

Raising a callout

Raising a callout has never been simpler. Watch our quick guide that shows how simple we have made it for you to get an asset issue resolved.

Designed to get the best out of your MCFT contract & your estate.

Get started with IRIS

IRIS is free to use for all contracted MCFT customers. Request your account today.

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