IRIS Customer Portal
Giving you full visibility and understanding, not more admin
Effective kitchen operations rely on more than reactive support; they rely on having clear visibility of your assets, maintenance activity, and operational performance. That’s why we developed IRIS, MCFT’s digital asset management platform built specifically for the foodservice industry.
IRIS gives customers a centralised platform to manage and monitor their equipment estate in real time. From logging reactive callouts and planned maintenance requests to viewing job histories, quotations, invoices, compliance documents, and part ETAs, everything is accessible in one place, helping simplify day-to-day asset management.
Designed around commercial kitchen environments, IRIS provides greater transparency, faster communication, and improved operational oversight. Whether managing a single combi-oven or a multi-site estate, the platform helps businesses track equipment performance, reduce downtime, and make more informed decisions around their assets and maintenance activity.
How can IRIS help?
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Simple asset management
IRIS allows you to get the best out of your asset data. Quickly review asset spend and compare against your CapEx and Maintenance budgets. Request Equipment Replacement Quotes and export data into various file formats.
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Built with estates in mind
IRIS is able to work with estates of thousands of assets and allows you to review and gain insights in a heartbeat.
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Mobile by design
IRIS works well on both desktop and mobile devices. Whether you are looking to run a complex management report or if you are looking to raise a callout in a busy kitchen, IRIS will support you in achieving your objectives.
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Transparency
Our Journey Timeline keeps you up to date on job progress. From the moment you raise a reactive job, you can see where the job is in its workflow.
Raising a callout
Raising a callout has never been simpler. Watch our quick guide that shows how simple we have made it for you to get an asset issue resolved.
Designed to get the best out of your MCFT contract & your estate.
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IRIS callouts go directly to your allocated site engineer. Ensuring the quickest and smoothest response to your reactive breakdowns.
Request Replacement Equipment Quotes
Contact Key Contacts
View Useful Documentation
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IRIS helps you ensure compliance across your estate. Manage PPM, Remedial and Reactive Callouts from one portal.
Receive Email notifications for Risk Assessments
View PPM Progress and compliance
Review Asset history - Golden Thread
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IRIS aggregates key data to enable you to make informed critical purchasing and compliance decisions.
Evaluate spend per asset across
Asset History
Transparent KPIs and Performance Measurements
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IRIS works for both small and large organisations. Keep contact records up to date and control who has permissions within your organisations to:
Raise Callouts
View Asset History and Spend
Accept and Decline Remedials
Add new assets to the PPM contract
Get started with IRIS
IRIS is free to use for all contracted MCFT customers. Request your account today.
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