Keeping customer equipment and operations trading, efficient, effective and compliant.
Whats sets us apart?
Local team based in the South of England, with regional teams Scotland, Wales, North West, Midlands and North East - MCFT are pleased to offer support in the South and throughout the UK.
Our focus is ensuring a job well done, and delivering true value to your organisation
People
Around the world, MCFT sets the standard for training with rigorous assessments. You can be assured that all MCFT technicians attending calls know their trade, and can explain issues and offer solutions on all major manufacturers.
Systems
Our uniquely developed, industry-focused, IT solutions for foodservice operators enable you to view all work carried out, offering you complete transparency and trust.
Network
We can offer you fast and efficient access to spare parts and unparalleled technical support, thanks to our long standing partnerships with international equipment manufacturers and the global supply chain.
Focus
The MCFT team is passionate about being the very best in this industry, around the world. We belive there is no better value service, anywhere.
Book your site visit today.
Reach out to your sales team, to arrange for local BDM to visit your site for a free PPM quote.
Recognised as the foremost technical training provider in the industry around the world, MCFT has a full-time training facility based in Berkshire, ranging from taking in students from colleges to keeping experienced team members up to speed on latest industry developments.
During their training at the Technical Academy, our trainees have a dedicated experienced coach who will provide them with the people, technical and commercial skills to successfully develop a long career with MCFT.
The dedicated premises comprises space for desk-based training and an area where practical training on real equipment takes place. Enabling our trainee technicians to understand the demands of the industry and experience immersive real-world situations preparing them for the challenges they will face in the field.
Digital Solutions
MCFT’s unique suite of industry-focused IT solutions, developed in-house since 1996, offer real-time communication to and from technicians, providing complete transparency to customers through the IRIS portal.
- You can log break-down calls and view real-time progress (with customer-defined authority levels)
- View all documents (job records, quotations, invoices) along with MCFT performance and estate insights
- View key contacts and contract details
Trusted Partner to Global Brands
We are an international trusted partner, working with some of the largest and most prestigious companies and venues across the globe. We focus on customers who demand and recognise high performance.
Hear from our customers
"The technician who came to service our fridges, yesterday, was, without doubt the most professional, thorough and personable technician we have every had. We cannot thank and praise him highly enough. He talked us through every stage of what he was doing and why etc. Please pass on our genuine thanks to him"
Facilities Manager
Paul Hamlyn Foundation
"The service that we have been getting from MCFT as a supplier has been very good. Prompt responses to address concerns and a team of hardworking engineers who provide good feedback has also helped us get resolutions quicker."
Facilities Manager
NHS Trust
"Communication is always excellent - we receive an email (or call) in good time arranging a date and time that the engineer can come, we are told in good time if there is going to be any delays and we get follow-up reports on the works taken place in a timely manner. I feel confident that when I arrange an engineer to come onsite the job will be fixed in a timely manner, the engineers i have dealt with have always been knowledgeable, professional and respectful to our site (cleaning any mess / keeping noise/disruption to a minimum). Our PPM visit was a success - we had a number of engineers onsite to complete the work in one day (at our request) and again, i have nothing but positives for those engineers who attended. they respected our site and followed the rules imposed by our security."
Facilities Manager
Jane Street
Our Services
Reactive maintenance
Prompt response, progress visibility at all times. Technical competence on attendance
Ready access to technical support & spare parts. Full documentation detailing works and recommendations.
Planned preventative maintenance
The secret to minimising breakdowns is to look after your equipment. MCFT follow the international SFG20 industry benchmark to ensure all tasks are completed and documented, with comprehensive reports allowing you to view all works carried out.
Installations
Trusted by major brands to carry out Testing & Comissioning before warranties are enabled, MCFT offers a full installation service and surveys, liaison with other providers and documented compliance.
Surveys, reports, advice & insights
Our industry knowledge and expertise is world-class, we contribute to trade and industry associations and seminars around the world. Our systems are set up to provide strategic insights into customer estates user issues, equipment replacement cycles, reliability and unit costs to aid future plans.
Register today.
Interested in becoming an MCFT customer? Reach out to our Sales team today to find out more.
Our Customer Success Team
James Jarrott
Business Development Executive
South
Reach out to your local BDM
Contact your local BDM today, to arrange a site visit.
MCFT UK Head Office
MCFT, B5 Westacott Business Centre, Maidenhead, Berkshire. SL6 3RT
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