Keeping customer equipment and operations trading, efficient, effective and compliant.
Whats sets us apart?
Headquartered in Dubai with an office in Abu Dhabi and Technical Teams based in Al Ain, Sharjah, RAK, The Palm, Dubai Mall, MCFT is pleased to offer customer support throughout the UAE.
Our focus is ensuring a job well done, and delivering true value to your organisation.
People
Around the world, MCFT sets the standard for training with rigorous assessments. You can be assured that all MCFT technicians attending calls know their trade, and can explain issues and offer solutions on all major manufacturers.
Systems
Our uniquely developed, industry-focused, IT solutions for foodservice operators enable you to view all work carried out, offering you complete transparency and trust.
Network
We can offer you fast and efficient access to spare parts and unparalleled technical support, thanks to our long standing partnerships with international equipment manufacturers and the global supply chain.
Focus
The MCFT team is passionate about being the very best in this industry, around the world. We belive there is no better value service, anywhere.
Contact us.
Have questions about Spare Parts or arranging a PPM quote, reach out to our team
today to discuss how MCFT can support your business.
Recognised as the foremost technical training provider in the industry around the world, MCFT UAE has a full-time training facility based in Dubai, ranging from taking in students from colleges to keeping experienced team members up to speed on latest industry developments.
During their training at the Technical Academy, our trainees have a dedicated experienced coach who will provide them with the people, technical and commercial skills to successfully develop a long career with MCFT.
The dedicated premises comprises space for desk-based training and an area where practical training on real equipment takes place. Enabling our trainee technicians to understand the demands of the industry and experience immersive real-world situations preparing them for the challenges they will face in the field.
Digital Solutions
MCFT’s unique suite of industry-focused IT solutions, developed in-house since 1996, offer real-time communication to and from technicians, providing complete transparency to customers through the IRIS portal.
- You can log break-down calls and view real-time progress (with customer-defined authority levels)
- View all documents (job records, quotations, invoices) along with MCFT performance and estate insights
- View key contacts and contract details
Trusted Partner to Global Brands
We are an international trusted partner, working with some of the largest and most prestigious companies and venues across the globe. We focus on customers who demand and recognise high performance.
Hear from our customers
“MCFT one of the best in the industry, a pleasure to work with! High professional and technical trained team, problem solving oriented; have been working together for several years on key account in the region and it has been a fantastic journey!”
Marco
APAC Regional Manager
“MCFT is a reliable partner in our business with who we have build a trustful relationship with. Field Technicians constantly follow training and offer efficient solutions that match our requirements in terms of quality – on top of the high level of service offered – the team is sympathetic and easy to work with”.
Julien
Regional Technical Manager
“MCFT has consistently demonstrated outstanding service, unparalleled expertise, and exceptional support to Middleby. Their dedication to excellence has significantly contributed to our success, and we couldn't be happier with the partnership. Your team's dedication has been consistently recognized and appreciated by our clients.”
Marwan
Vice President - Sales
Our Services
Reactive maintenance
Prompt response, progress visibility at all times. Technical competence on attendance
Ready access to technical support & spare parts. Full documentation detailing works and recommendations.
Planned preventative maintenance
The secret to minimising breakdowns is to look after your equipment. MCFT follow the international SFG20 industry benchmark to ensure all tasks are completed and documented, with comprehensive reports allowing you to view all works carried out.
Installations
Trusted by major brands to carry out Testing & Comissioning before warranties are enabled, MCFT offers a full installation service and surveys, liaison with other providers and documented compliance.
Surveys, reports, advice & insights
Our industry knowledge and expertise is world-class, we contribute to trade and industry associations and seminars around the world. Our systems are set up to provide strategic insights into customer estates user issues, equipment replacement cycles, reliability and unit costs to aid future plans.
Spare Parts
MCFT are Trusted Partners to all the major equipment brands – no restrictions – and ship consignments weekly from the US and Europe.
The dedicated spare parts team will be pleased to respond rapidly with best prices and delivery times.
Register today.
Interested in becoming an MCFT customer? Reach out to our Sales team today to find out more.
Our Customer Success Team
Julius Anwar
Business Development Manager
Reach out to your local BDM
Contact your local BDM today, to arrange a site visit.
UAE Head Office
Warehouse 3, Plot 128-168 Al Khabeesi - Dubai - United Arab Emirates
MCFT News
