Keeping customer equipment and operations trading, efficient, effective and compliant.
Whats sets us apart?
Local team based in the North East, with regional teams Scotland, North West, Midlands, Wales and South - MCFT are pleased to offer support in the North East and throughout the UK.
Our focus is ensuring a job well done, and delivering true value to your organisation
People
Around the world, MCFT sets the standard for training with rigorous assessments. You can be assured that all MCFT technicians attending calls know their trade, and can explain issues and offer solutions on all major manufacturers.
Systems
Our uniquely developed, industry-focused, IT solutions for foodservice operators enable you to view all work carried out, offering you complete transparency and trust.
Network
We can offer you fast and efficient access to spare parts and unparalleled technical support, thanks to our long standing partnerships with international equipment manufacturers and the global supply chain.
Focus
The MCFT team is passionate about being the very best in this industry, around the world. We belive there is no better value service, anywhere.
Book your site visit today.
Reach out to your sales team, to arrange for local BDM to visit your site for a free PPM quote.
Recognised as the foremost technical training provider in the industry around the world, MCFT has a full-time training facility based in Berkshire, ranging from taking in students from colleges to keeping experienced team members up to speed on latest industry developments.
During their training at the Technical Academy, our trainees have a dedicated experienced coach who will provide them with the people, technical and commercial skills to successfully develop a long career with MCFT.
The dedicated premises comprises space for desk-based training and an area where practical training on real equipment takes place. Enabling our trainee technicians to understand the demands of the industry and experience immersive real-world situations preparing them for the challenges they will face in the field.
Digital Solutions
MCFT’s unique suite of industry-focused IT solutions, developed in-house since 1996, offer real-time communication to and from technicians, providing complete transparency to customers through the IRIS portal.
- You can log break-down calls and view real-time progress (with customer-defined authority levels)
- View all documents (job records, quotations, invoices) along with MCFT performance and estate insights
- View key contacts and contract details
Trusted Partner to Global Brands
We are an international trusted partner, working with some of the largest and most prestigious companies and venues across the globe. We focus on customers who demand and recognise high performance.
Hear from our customers
"We started working withy MCFT around 2 years ago as we needed a kitchen maintenance company to come on board that we could feel like they are part of the business rather than just a 3rd party supplier and we have that with MCFT. The IRIS system is very simple to use to log jobs, manage assets and review quotes. All the engineers that visit site are all great and keep us up to speed on there arrival time and their progress on any jobs"
Venue Director
Durham Cricket Club
"The service that we have been getting from MCFT as a supplier has been very good. Prompt responses to address concerns and a team of hardworking engineers who provide good feedback has also helped us get resolutions quicker."
Facilities Manager
NHS Trust
"We have been consistently impressed with the outstanding service provided by MCFT Catering. Their team has been incredibly efficient and proactive in servicing our catering and refrigeration equipment on-site. Whenever we've needed callouts, MCFT has responded quickly, ensuring minimal disruption to our operations, their attention to detail and commitment to completing remedial works promptly has greatly contributed to maintaining the smooth running of our site. Thanks to MCFT’s dedication, our client teams are consistently happy with the service, and we can trust them to handle any issue that arises with professionalism and expertise."
RBC National Account Adminstrator
Vice Integral - Royal Bank of Canada
Our Services
Reactive maintenance
Prompt response, progress visibility at all times. Technical competence on attendance
Ready access to technical support & spare parts. Full documentation detailing works and recommendations.
Planned preventative maintenance
The secret to minimising breakdowns is to look after your equipment. MCFT follow the international SFG20 industry benchmark to ensure all tasks are completed and documented, with comprehensive reports allowing you to view all works carried out.
Installations
Trusted by major brands to carry out Testing & Comissioning before warranties are enabled, MCFT offers a full installation service and surveys, liaison with other providers and documented compliance.
Surveys, reports, advice & insights
Our industry knowledge and expertise is world-class, we contribute to trade and industry associations and seminars around the world. Our systems are set up to provide strategic insights into customer estates user issues, equipment replacement cycles, reliability and unit costs to aid future plans.
Register today.
Interested in becoming an MCFT customer? Reach out to our Sales team today to find out more.
Our Customer Success Team
James Jarrott
Business Development Executive
North East
Reach out to your local BDM
Contact your local BDM today, to arrange a site visit.
MCFT UK Head Office
MCFT, B5 Westacott Business Centre, Maidenhead, Berkshire. SL6 3RT
MCFT News
