Chris Craggs began the business in January of 1992, having begun his career working in catering. Initially, the business produced bespoke stainless steel fabrication (sheet metal, press brakes, welding and polishing, etc) predominantly for the grand West End hotels. In 1998, our technicians came on board and we began to offer complete food service projects, whilst at the same time focusing on particular market sectors.

Fast forward to 2010, and we completely restructured to focus on service and maintenance of mostly the south east of the UK. In 2014, following significant growth, we expanded to offer a national service. This growth has continued and we have expanded further into Dubai and Qatar.

Our Vision and Focus

Our goal is to provide excellent value for money to our customers through transparent, accountable, and efficient services while always maintaining best practice.

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We have a plethora of external accreditations unparalleled in our industry - from ISO9000 quality management through membership of appropriate trade associations, environmental waste, health & safety accreditations, professional registrations and people investment.

These include:

Digital Secuirty

Cyber Essentials

ISO and Management Systems

ISO 9001 - Quality Management Systems

ISO 14001 - Environmental Management Systems

OHSAS 18001 Health and Safety Management Systems

European Foundation for Quality Management

Human Resources

Investors in People Platinum Award

National Training Awards

We are a Living Wage Employer

Our Skills Pledge

Member of the 5% Club

Health and Safety

CHAS - The Contractors' Health and Safety Assessment Scheme

Safe Contractor - Health and Safety pre-qualification and compliance scheme


British Safety Council - Accredited

British Safety Council - International Safety Award

Fleet Operator Recognition Scheme - Silver

Fleet Operator Recognition Scheme - Bronze


Heart of England Forest

Environmental Agency Waste Carrier Licence

Trade Associations

Gas Safe Registered (previously CORGI)

F-Gas Certification

Refcom Elite

Electrical Contractors' Association (ECA)

CESA Accredited Service Provider

Water Regulations Advisory Scheme

Catering Equipment Suppliers' Association

First EMEA member


Professional Bodies

International Facility Management Association

British Institute of Facilities Management


Facilities Management Association

Institution of Engineering and Technology


Institute of Refrigeration

Institute of Safety and Health

Royal Institute of Chartered Surveyors

Institution of Mechanical Engineers


AJP Partnership

This list will be updated as certificates are renewed or new are added - if you would like copies of updated and new certificates, we would be pleased to forward to your e-mail address - please contact Louise Reynolds to request updates

BIFM Award Winners - Learning and Career Development 2015

FORS Silver Award

ISO Renewal 2014

EFQM Recognised for Excellence 4 Star

International CSR Award 2014

Green Apple Award 2014

Investors in People Employer of The Year Award 2014

Investors in People, Platinum Award

CBI People Awards 2011

National Training Awards

We take pride in our professional relationships that we hold with our entire supply chain. We look to maintain long lasting relationships with our suppliers in order to garner the best prices for our clients while nurturing positive feedback and quick resolution delivery.

We have always maintained the importance of a strong link between ourselves and the community. In the last ten years this has covered a wider remit – consistent with ISO 26000 which encompasses Human Rights, Labour Practices and Consumer Protection as well as the Environment and Community Involvement.

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For more information on our people and what we do for the community, please visit our CSR Page