James Chapman: General Manager


James has been with McFT for seven years, with most of that time spent as a Team Leader in London, managaging key customer relationships such as KPMG, Ernst & Young, Shell and the Royal Household. James is looking forward to continuing to develop our presence in the kitchen maintenance market in the UAE.


George Roberts-Smith: Regional Director

George, a Masters Graduate with a First in Mechanical Engineering, has been working with McFT in the Gulf for a number of years; beginning our business in Dubai in 2014 as General Manager. Prior to that he was working in the UK, helping to develop our business and processes – using the latest technology and lean manufacturing techniques.

Field Team

The field team is led by Armin – and comprises experienced, qualified and trained technicians – with Qatar and Middle East Experience experience including the rigorous standards in hotels.

Technical Support

Backup, technical support and training is provided by regular visits from the UK team leaders – very experienced and qualified technicians with experience in demanding environments – specifically tasked with passing on best practice in the industry and training our teams, not just with the technical skills but also a wider awareness of the industry.